Privacy Policy
Last updated: 14 September 2026
1. Introduction
Aussie Book Publishers House ("we", "our", "us") respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use it, and how you can access or correct it.
2. What Personal Information We Collect
We may collect personal information including your name, email address, phone number, mailing address, and manuscript or project details you provide when requesting a quote, booking a consultation, or engaging our services.
3. How We Collect Personal Information
We collect personal information directly from you — through our website forms, email, phone, or in person — and, where relevant, from third parties such as payment processors or platforms you ask us to work with on your behalf (for example, Amazon KDP or IngramSpark).
4. How We Use Personal Information
We use personal information to provide our editing, formatting, design, and distribution services, respond to enquiries, prepare quotes, process payments, and — where you've agreed to it — send updates about our services.
5. Disclosure of Personal Information
We do not sell personal information. We may share it with third parties directly involved in delivering your project (such as freelance editors, designers, or narrators we engage on your behalf), or where required by law.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including secure storage of manuscripts and project files. No method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Access and Correction
You can request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below.
8. Complaints
If you believe we've breached the Australian Privacy Principles, contact us first so we can address it directly. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this policy from time to time. The most current version will always be available on this page.
10. Contact Us
For privacy questions or requests, contact us at authors@aussiebookpublishershouse.com .